Jump to a business area
FIN4 live
Finance
25 subprocesses · 11 processes
SPC7 live
Sourcing & Procurement
10 subprocesses · 4 processes
SUP
Supply Chain
9 subprocesses · 6 processes
MFG
Manufacturing
11 subprocesses · 8 processes
ASM
Asset Management
10 subprocesses · 4 processes
SAL
Sales
10 subprocesses · 7 processes
SVC
Service
17 subprocesses · 5 processes
RDE
R&D Engineering & Projects
9 subprocesses · 5 processes
HRM
Human Resources
14 subprocesses · 8 processes
GRC
Governance Risk & Compliance*
8 subprocesses · 4 processes
ITC
Information Technology*
10 subprocesses · 5 processes
Finance
4 live · 25 subprocessesFinance & Accounting
Accounts Payable
Accounts Receivable
Customer Invoicing & BillingCollections & DunningCash Application & Reconciliation
General Ledger
Journal Entry ProcessingAccount ReconciliationIntercompany Reconciliation
Asset Accounting
Asset Capitalization & DepreciationAsset Physical Verification
Close & Consolidation
Period-End CloseFinancial Consolidation & Reporting
Treasury & Cash Management
Cash Positioning & ForecastingBank Account & Payment Factory
FP&A / Group Reporting
Financial Planning & BudgetingGroup Reporting & Disclosure
Controlling & Cost Management
Cost Center Accounting
Cost Allocation & DistributionBudget Planning & Monitoring
Profit Center Accounting
Profitability AnalysisTransfer Pricing
Internal Orders
Internal Order Management
Product Costing
Standard Cost EstimationActual Costing & Variance Analysis
Sourcing & Procurement
7 live · 10 subprocessesPurchasing
Inventory Management
Demand ForecastingSafety Stock & Reorder OptimizationGoods Receipt & Inspection
Invoice Verification
Vendor Management
Supply Chain
coming · 9 subprocessesInbound
Receiving & PutawayCross-Docking
Outbound
Wave Planning & Release
Picking & Packing
Pick Path OptimizationPacking & Labeling
Putaway & Slotting
Slotting Optimization
Cycle Counting
Cycle Count Planning & Execution
Transportation Management
Freight Planning & Carrier SelectionShipment Tracking & Freight Settlement
Manufacturing
coming · 11 subprocessesProduction Planning
Demand Planning
Demand Forecasting & SensingS&OP / IBP Process
Material Requirements Planning
MRP Run & Exception Management
Production Scheduling
Production Scheduling & Sequencing
Shop Floor Control
Production Order ManagementReal-Time Production Monitoring
Quality Management
Quality Inspection
Automated Defect DetectionIncoming Material Inspection
Quality Audit
Audit Planning & Execution
Compliance Management
Regulatory Compliance Monitoring
Defect Management
Non-Conformance & CAPA
Asset Management
coming · 10 subprocessesPreventive Maintenance
Maintenance Planning & SchedulingCondition Monitoring & Alerts
Corrective Maintenance
Breakdown Analysis & Root CauseWork Order Management
Predictive Maintenance
Predictive Failure AnalyticsSpare Parts Optimization
EHS & Sustainability
Incident Management & InvestigationPermit & Compliance ManagementEmissions Tracking & Carbon AccountingESG Reporting & Sustainability Analytics
Sales
coming · 10 subprocessesOrder Management
Sales Order Entry & ValidationOrder Fulfillment & Tracking
Pricing & Quotation
Dynamic Pricing & OptimizationQuotation Management
Shipping & Logistics
Delivery Scheduling & Route OptimizationShipping Documentation
Billing
Billing Document Creation
Credit Management
Credit Risk Assessment
Returns Management
Returns Processing & Disposition
Rebate Management
Rebate Agreement & Accrual Management
Service
coming · 17 subprocessesContact Center
Customer Inquiry & Case ManagementAI Chatbot & Virtual AgentAgent Assist & Copilot
Customer Service
Customer Inquiry & Case ManagementAI Chatbot & Virtual AgentField Service Dispatch & SchedulingService Contract & SLA ManagementKnowledge Base & Self-ServiceCustomer Sentiment & Voice of Customer
Field Service
Execution & DebriefService Parts Planning & InventoryDepot Repair & Reverse LogisticsDispatch & Scheduling
Warranty & Contracts
Knowledge Base & Self-Service
Service Intelligence
Proactive & Predictive ServiceService Level & Escalation ManagementCustomer Sentiment & Voice of Customer
R&D Engineering & Projects
coming · 9 subprocessesProject Systems
Project Planning
WBS & Network PlanningProject Risk Assessment
Project Budgeting
Budget Estimation & Tracking
Resource Management
Resource Planning & Allocation
Project Billing
Time & Expense Billing
R&D, Engineering & Projects
Product Lifecycle Management
Product Development & InnovationEngineering Change ManagementBOM & Recipe ManagementProduct Compliance & Documentation
Human Resources
coming · 14 subprocessesRecruitment
Resume Screening & ShortlistingCandidate Sourcing & OutreachInterview Scheduling & Coordination
Payroll
Payroll Processing & CalculationPayroll Reconciliation & Compliance
Time Management
Time & Attendance Tracking
Performance Management
Performance Reviews & FeedbackSkills Gap Analysis & Development
Learning & Development
Training Content Creation & CurationTraining Administration & Compliance
Benefits Administration
Benefits Enrollment & ManagementBenefits Cost Optimization
Workforce Planning
Strategic Workforce Planning & Forecasting
Employee Experience
Onboarding, Engagement & Offboarding
Governance Risk & Compliance*
coming · 8 subprocessesAccess Governance
SoD & Access Risk AnalysisUser Provisioning & Certification
Process Control
Continuous Control MonitoringFraud Detection & Prevention
Risk Management
Enterprise Risk AssessmentAudit Analytics & Continuous Auditing
Trade Compliance
Sanctions & Restricted Party ScreeningImport/Export Compliance
Information Technology*
coming · 10 subprocessesSoftware Development & Lifecycle
AI-Assisted Code Generation & ReviewAutomated Testing & QA
IT Service Management
Incident & Problem ManagementChange & Release Management
Cybersecurity & Threat Detection
Threat Detection & ResponseVulnerability Management & Patching
AIOps & Infrastructure Monitoring
Intelligent Monitoring & Auto-RemediationCapacity Planning & Optimization
Data Management & Governance
Master Data Quality & DeduplicationData Catalog & Lineage